Is your key account complaining about ever increasing competition? Is there little relation between the volume of calls and sales figures? Are your sales and marketing departments not properly harmonised? We always work in partnership with you - and are happy to do this in-house with your employees.
During our training sessions in situ we can determine where there is a snag. We motivate your sales force and give them the right tools - i.e. arguments to use. Or we can increase call handling rates by introducing optimised call flows and action plans.
For knowledge transfer click here.